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Terms and conditions

Version: June 2015

Here you will find key information on how to purchase products from Jupiduu - we offer a secure payment process.

Cancellation policy

Right of withdrawal

You may cancel your contract within 14 days without written explanation (e.g. letter, fax, e-mail), or by returning the goods if you receive them before expiry of the cancellation period. The cancellation period start date is taken as the date the customer receives their written contract, but not prior to receipt of goods by the consignee, and also not before we have fulfilled our duty of disclosure. The timely cancellation or return of goods shall be deemed sufficient to comply with the cancellation period. Cancellations should be sent to Jupiduu - Designed for Kids, Am Freibad 1, 46499 Hamminkeln, Germany or by e-mail to: info@jupiduu.com. Returned goods should be sent to: Jupiduu – Designed for Kids, Am Freibad 1, 46499 Hamminkeln, Germany. Delivery costs for returned goods will be borne by the customer.

Effects of cancellation

In the event of an effective cancellation, any goods received by both parties should be returned and any benefits derived therefrom (e.g. interest) should be surrendered. If you are unable to return or surrender the received goods or derived benefits (e.g. benefits of use) to us in whole or in part or only in damaged condition, then you must compensate us accordingly for any loss incurred. You are only required to compensate us for damaged goods or derived benefits, insofar as the benefits or damage can be attributed to any handling of the goods that goes beyond testing the product features and functionality. ‘Testing the features and functionality’ is understood to mean any testing or trial of the respective product as is normally possible in a store. Parcel post consignable goods are to be returned to us at our own expense and risk. Any payment reimbursement obligations must be fulfilled within 30 days. Your repayment period begins with the sending of your cancellation policy or goods and ours begins with the receipt of same.

Termination of cancellation policy

Contract implementation

The purchase contract is effective for delivered goods upon credit card or PayPal payment, instant transfer or on account upon receipt of payment request sent to you by us.

Delivery

Order placement and delivery are possible within Germany and any EU member state. All prices quoted are in euros and inclusive of statutory VAT.

Shipping costs

No shipping costs will apply for orders placed within our shop. All slides come with free delivery!

Payment

Payment can normally be made by credit card, PayPal, instant transfer or on account. In order to safeguard against credit risk, we reserve the right to process your requested order by credit card only, based on your respective credit rating. You will be given advance notification of this.

Reservation of proprietary rights

The supplied goods will remain our property until full payment is received.

Warranty

In the event that any delivered items display visible material or manufacturing defects including damage in transit, please report any such damage to us immediately or to a member of staff at the relevant transport company responsible for the delivery. Failure to make such a complaint will, however, have no implications for your legal rights. For all defects occurring during the purchased item’s statutory warranty period, the legal entitlement to subsequent performance, removal of defects/replacement of goods shall apply at your discretion and - in the presence of the legal requirements - further entitlement to reduction or cancellation and, furthermore, compensation for damage including compensation for damage instead of the fulfilment and reimbursement of futile expenses .

Non-deliverable goods

In the event that a product is non-deliverable, we are committed to informing you about its unavailability without delay and to the immediate reimbursement of any received payments.

Third party link disclaimer

We make references on our web pages using links to other websites. The following shall apply to all these links: We expressly declare that we have no influence whatsoever on the structure and contents of any linked sites. Therefore we hereby dissociate ourselves implicitly from any content appearing on third party websites and accept no responsibility for this content. This declaration applies to all displayed links and all website content to which these links lead.

Image rights

All image rights and measurement data are the property of Jupiduu - Designed for Kids and its partners. The use of this information is not allowed without express permission.